Senior Business Analyst

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Senior Business Analyst (Consulting)

Location: Leeds (hybrid with client travel)

Employment Type: Full‑time, Permanent

Sector: Digital Consultancy

Our client, a UK‑based digital consultancy, is seeking an experienced Senior Business Analyst to join their consulting practice. This is a leadership role suited to a senior practitioner who enjoys working across multidisciplinary teams, influencing stakeholders, and shaping how business analysis is delivered in complex environments.

You will play a key role in guiding teams, advising clients, and applying a range of analytical and delivery approaches to clearly define business needs and drive impactful digital outcomes.

• Analyse complex business challenges and recommend improvements to existing services or the creation of new, user‑centred solutions.
• Apply visual modelling techniques to document processes and identify improvement opportunities with measurable benefits.
• Lead and facilitate workshops with delivery teams and client stakeholders to align on goals, scope and solutions.
• Build and maintain strong, trusted relationships with clients and senior stakeholders.
• Collaborate with designers to prototype and test early product concepts that address real user problems.
• Participate in and support research activities, using insights and data to inform decisions and recommendations.
• Work closely with Product Owners and Delivery Managers to plan, prioritise and manage delivery backlogs.
• Select, tailor and continuously improve ways of working, measuring their effectiveness throughout delivery.
• Champion Agile business analysis practices to support iterative, value‑driven delivery.
• Coach, mentor and guide Business Analysts and other team members.
• Contribute to the wider Business Analysis community through knowledge sharing, internal initiatives, events and thought leadership.
• Travel occasionally to client sites as required by project needs.

• Ability to synthesise information from multiple sources and recommend the most appropriate approach for complex situations.
• Confidence presenting findings, rationale and recommendations to senior stakeholders using evidence‑based reasoning.
• Ability to respond independently to stakeholder queries with minimal supervision.
• Experience communicating insights through a range of formats, selecting the most effective approach for the audience.

• Proven experience leading requirements elicitation using a variety of techniques and stakeholder groups.
• Ability to guide and mentor other Business Analysts on effective requirements approaches.
• Ownership of requirements documentation, including constraints, dependencies and governance considerations.
• Accountability for ensuring shared understanding of scope, priorities and delivery objectives.
• Ability to promote and embed best practice across delivery teams.

• Strong understanding of user‑centred and service design principles and the Business Analyst’s role within them.
• Ability to collaborate effectively with designers and influence research planning and design decisions.
• Familiarity with recognised service design standards, such as Government Digital Service (GDS) standards or equivalent.
• Capability to coach other Business Analysts on applying user‑centred approaches.
• Advanced experience documenting complex processes, systems and information structures using appropriate modelling techniques.
• Ability to identify, analyse and quantify process improvements or issues…