Content Designer

Content Designer - Public Sector

Location: Leeds - hybrid working, 3 days per week onsite (mandatory)
Contract: 6 months
Day Rate: Negotiable, dependent on experience
IR35: Inside IR35
Start: ASAP/subject to availability

We are looking for an experienced Content Designer to join a large-scale public sector programme on an initial 6-month contract.

You'll work as part of a multidisciplinary digital team, creating clear, accessible and user-centred content for complex digital services. You'll use evidence, user research and data to understand user needs and design content that helps people successfully navigate services and complete their goals.

This is a hands-on role requiring someone comfortable working within complex public sector environments and collaborating closely with user researchers, service designers, interaction designers, product managers and other delivery professionals.

• Design, create and iterate clear, accessible and user-centred content across digital services.

• Use user research, analytics and other evidence to make informed content decisions.

• Translate complex information, policy and processes into content that is easy for users to understand and act upon.

• Map and understand user journeys to ensure content suppo...