Customer Service Advisor - Temp

Position: Customer Service Advisor - Ongoing Temp
The Customer Service Advisor role involves assisting customers with their queries and ensuring a high level of satisfaction. This temporary position requires excellent communication skills and a focus on delivering exceptional service.

Client Details

The employer is a reputable organisation in their industry, known for its commitment to providing quality services. They value customer satisfaction and strive to maintain a supportive environment for their employees.

Description

Respond promptly to customer inquiries via phone, email, or in person.
Provide accurate information about services to customers.
Handle customer complaints professionally and escalate when necessary.
Ensure customer records are updated and maintained accurately.
Collaborate with team members to improve overall service quality.

Profile

A successful Customer Service Advisor should have:

Previous experience in a customer service role.
Strong communication and interpersonal skills.
Ability to handle customer complaints with professionalism and empathy.
Basic IT skills to manage customer records and emails.
A proactive approach to resolving customer issues efficiently.
Willingness to learn about the company's products and services.

Job Offer

Long term opportunity.
A temporary position with potential for skill development.
Fantastic holiday package
On site parking
Hybrid working after training passed