Call Handlers

Michael Page have just partnered with a reputable Financial Services Business in Leeds to recruit for Call Handlers to join their team asap due to expansion!

This would be an excellent opportunity for someone experienced with customer services looking to join a growing organisation that have an excellent reputation for customer services and truly invest in all their employees providing the best training and development!

Client Details

Michael Page have just partnered with a reputable Financial Services Business in Leeds to recruit for Call Handlers to join their team asap due to expansion!

This would be an excellent opportunity for someone experienced with customer services looking to join a growing organisation that have an excellent reputation for customer services and truly invest in all their employees providing the best training and development!

Description

As a Call Handler you will be supporting customers mainly over the phone resolving a range of queries in relation to existing products and services.

You will be working in a busy high volume environment ensuring each call is resolved to the highest standard and customer service level agreements are exceeded.

The role will also include responding to customers over webchat/social media platforms and email.

If you are passionate about helping and supporting customers please apply now!

Profile

Previous customer service/contact centre experience

Excellent communication and a confident telephone manner

Able to work under pressure in a fast paced environment

Passionate about helping and supporting customers

An excellent team player

Job Offer

Salary of £27000+ reputable financial services business+ full training provided+ excellent progression and development+ central Leeds+ exceptional benefits package+ no shift patterns or weekends+ hybrid working+ superb offices and facilities+ excellent team and culture+ immediate interview