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Customer Service Rep Technical Support

Customer Resolution & Process Improvement Specialist

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: The Resolute Group
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading consultancy firm is seeking a Customer Resolution Specialist in the UK to support customers navigating delays in regulated water connections. This structured role requires excellent communication skills and the ability to analyze customer journeys to pinpoint and address issues. Ideal candidates will have experience in resolving complex disputes and be comfortable working across teams. The position offers the potential for growth into leadership or service improvement roles, with a hybrid working model based in Leeds.
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