Customer Service Advisor; Multi-site

Overview

Location:

Unipol Student Homes, 155-157 Woodhouse Lane, Leeds, LS2 3ED
and Oak House, Park Lane, LS3 1FJ
Oak House Link

Hours:

Full Time, Monday to Friday 12.00pm – 8.00pm

This is a fun and diverse role, ideal for a people person with a passion for delivering an exceptional customer experience to join the Unipol family. As the first point of contact for our student residents, you will provide outstanding customer service and foster a sense of community that makes the accommodation feel like home.

You'll be involved in all aspects of student life, from supporting open days to organising social events, while ensuring residents feel safe, supported, and engaged.

If you have a "can-do" attitude, excellent communication skills, and enjoy problem-solving, this role is perfect for you. Join us at Unipol and help create an inclusive, and vibrant community where students can thrive academically and socially.

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at:

• Be the first point of contact for our student residents, providing outstanding customer service and fostering a sense of community that makes the accommodation feel like home.
• Support open days and organise social events while ensuring residents feel safe, supported, and engaged.

• Has a can-do attitude
• Excellent communication skills
• Enjoys problem-solving

• 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Generous pension scheme options plus life assurance
• Health and Wellbeing:
  Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development:
  Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

Unipol is a housing Charity, providing assistance in finding and supplying housing for students in Leeds, Nottingham and Bradford. All those working in Unipol are jointly employed by Unipol and the University of Leeds.

Further Details About Unipol Can Be Found Here

To explore the post further or for any queries you may have, please contact:
Becky Harlow, HR Support Officer at Unipol

Email