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Customer Care Advocate - Finance; Hybrid

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Novuna
Full Time position
Listed on 2026-06-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Advocate - Finance (Hybrid)

Novuna in Leeds is seeking a Customer Care team member to handle customer complaints and ensure positive service experiences. The ideal candidate will be passionate about customer service and demonstrate strong communication and relationship-building skills.

The role involves investigating complaints, ensuring fair outcomes for customers, and contributing to continuous improvement in service delivery. Benefits include an excellent bonus, 25 days’ holiday, and a comprehensive wellbeing package, promoting a supportive work environment.

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