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German CX Team Lead: Coach, Escalations & KPIs
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-20
Listing for:
Vintage.com
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, German Speaking, HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
is looking for a German Cx Team Lead to manage and develop a team of support agents, ensuring top-notch customer experiences across multiple channels.
Your responsibilities include coaching team members, resolving escalated queries, and achieving KPIs. You will work in a dynamic environment where proven leadership in customer service is essential. Strong fluency in German and a customer-focused mindset will set you up for success in this full-time role.
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