Customer Experience Advisor

Client Details

Michael Page have partnered with a reputable legal business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start asap.

This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a company which are experts in their market and have an excellent reputation.

Immediate interviews being held!

As a Customer Experience Advisor you will be supporting existing clients with a range of queries they have in relation to their current case. The role will be mainly telephone based and will also be supporting clients through email.

You will be ensuring an exceptional service and a first call resolution and chasing up documents and details required for the file.

The role will be very fast paced the business have a volume caseload and will be making sure the highest level of care is provided and an excellent experience.

If you passionate about helping and supporting customers we would love to hear about from you.

• Previous customer service experience this could be from a range of backgrounds
• An excellent telephone manner with strong communication skills
• Able to work in a fast paced targeted environment
• Passionate about delivering the highest level of customer experience
• An excellent team player

• Salary of £26100+
• reputable law firm in Leeds City Centre
• no experience required
• full training provided
• excellent progression and development
• prestigious offices and environment
• lovely team and culture
• good benefits package
• no shift patterns or weekends
• immediate interviews being held