Crisis & Resilience Support Advisor

Kirklees Metropolitan Council is offering an exciting opportunity for a Full Time Customer Service Advisor within their Customer Services team. This role involves supporting residents in accessing financial aid through the Crisis and Resilience Fund and ensuring they receive the necessary guidance with core council transactions.

The ideal candidate should possess strong customer service skills and be able to effectively connect customers to appropriate support networks. The role requires a non-judgemental and holistic approach, working collaboratively with various stakeholders to deliver essential services.

At Kirklees, you will benefit from a competitive pension scheme, enhanced annual leave, and various perks. For more details, please reach out to Julie.

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