Customer Care & Escalations Advisor
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-21
Listing for:
ENGIE Group
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
ENGIE Group is looking for a Customer Service Support Advisor in Leeds to manage escalated customer inquiries and ensure high service standards. The role involves working closely with the Customer Care team and adhering to service level agreements while maintaining excellent customer relationships.
Ideal candidates have excellent communication skills, relevant experience in customer service, and a commitment to improving customer experience. A background in the energy sector is preferred.
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