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Customer Care & Resolution Specialist

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: OCU Group
Full Time position
Listed on 2026-06-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below

OCU Group is looking for a Response Coordinator for their Leeds location. This role involves engaging with customers, resolving issues, and ensuring an exceptional customer experience in a dynamic environment.

You will be responsible for answering inbound inquiries, processing requests, and collaborating with team members to achieve performance targets. Ideal candidates will have previous customer service experience and strong communication skills.

OCU Group offers a supportive working environment and opportunities for professional growth.

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