More jobs:
German-Speaking CX Specialist; Hybrid, Multi-Channel
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-23
Listing for:
Vintage Cash Cow
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Vintage Cash Cow in Leeds is seeking a Customer Experience Agent - German Speaking to enhance the customer journey across various platforms. In this hybrid role, you will engage with customers through phone, email, Whats App, webchat, and social media, ensuring they feel valued and supported.
The ideal candidate will demonstrate empathy in resolving complaints and building trust, manage high volumes of queries, and meet quality standards while exceeding KPIs for customer satisfaction. This position offers opportunities to develop a broad skill set in customer service.
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