Catchment Team Leader: Customer Resolution & Ops; Hybrid
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-27
Listing for:
Yorkshire Water
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Yorkshire Water is looking for a Catchment Team Leader to oversee a team of Customer Resolution Agents and Schedulers. This role focuses on managing customer issues effectively and delivering exceptional service across multiple communication channels.
Success in this role requires strong customer service management skills, the ability to analyze data for process improvement, and a passion for developing team performance within a dynamic environment.
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