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Customer Experience Lead: Refunds & Team Coaching
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-07-08
Listing for:
Job Search Place Limited
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Job Search Place Limited is seeking a Customer Experience Lead based in Guiseley. You will be responsible for overseeing customer service operations, ensuring compliance with quality standards, and managing customer refunds.
The ideal candidate will possess strong experience in customer service, particularly within financial transactions, and have the capability to mentor and lead a team. The position offers a competitive salary and a supportive work environment that values diversity.
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