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Customer Success Analyst — Hybrid Impact

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Jo Holdsworth Recruitment Ltd.
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24300 - 29700 GBP Yearly GBP 24300.00 29700.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Analyst — Hybrid, Growth & Impact

Jo Holdsworth Recruitment Ltd. is partnering with an EdTech organisation to recruit a Customer Success Analyst. You will be the first point of contact for schools using the software, delivering exceptional service and solving problems.

The role combines strong customer interaction with opportunities to influence product improvements. You’ll work across phone, email and webchat, maintain records and collaborate with internal teams to ensure a high-quality experience.

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