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Customer Service Leader – Homes & Construction

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Keepmoat Limited
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 55000 GBP Yearly GBP 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Keepmoat is seeking a Customer Service Manager in Leeds to lead a dynamic team across multiple sites. You will oversee customer enquiries, complaints and warranties while ensuring homes are defect-free before and after move-in.

A driving licence and willingness to travel between sites are essential. You will drive SLA performance, analyse feedback, and collaborate with subcontractors and suppliers to maintain high service standards.

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