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Mortgage Customer Care & Case Navigator

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Jobtailor
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Jobtailor is seeking a customer-focused advisor to guide clients through various touchpoints via phone, email, and webchat. You will listen to needs, provide tailored guidance, and ensure smooth interactions throughout the customer journey.

The role requires clear communication, empathy, and a proactive attitude to deliver high-quality support while adapting to changing priorities and customer expectations.

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