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Customer Experience Specialist - Fast, Empathetic

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Jobtailor
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26000 - 38000 GBP Yearly GBP 26000.00 38000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Specialist - Fast, Empathetic Support

Jobtailor in Leeds is seeking a Customer Service Associate to manage customer conversations with professionalism, speed, and empathy. You will support buyers during the buying process, explain next steps, and overcome objections while upholding high quality standards.

Learn our tone of voice and systems, shadow experienced colleagues, and take ownership of complex cases to resolve them smoothly. You will contribute feedback to improve training and workflows in a fast-growing scale-up with

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