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Hotel Reservations Specialist - Growth & Perks
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-07-30
Listing for:
Accor
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Ibis Budget London Heathrow Central, part of Accor, is seeking a Reservations Agent to manage individual and group bookings, including catering options. You will handle inquiries, confirm reservations, manage payments, and ensure clear communication across departments.
Using Opera Cloud and Resa Web, you will maintain accurate records, generate reports, and contribute to a seamless guest experience with exceptional customer service and teamwork.
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