Senior Customer Care Advisor — Escalations
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-08-16
Listing for:
Evri
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Evri is seeking a Premium Support Advisor in Leeds to deliver high-quality telephone-based customer service and take ownership of inquiries from start to finish. This fast-paced role involves resolving complaints, handling sensitive escalations, and maintaining CRM records with accuracy in a busy contact centre.
You will work a 3-week rotational pattern across early and late shifts, in a role that values problem-solving, ownership and empathy for customers, with opportunities to make a real
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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