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Strategic Customer Success Manager — Growth & Retention
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-08-16
Listing for:
Bottomline
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Bottomline Technologies seeks a Customer Success Manager for Rest of World Banking to optimise the customer experience, drive engagement, and protect revenue across the assigned portfolio.
You will act as a strategic advisor, collaborating with Sales, Support and Product, monitoring health metrics, conducting monthly reviews, and identifying opportunities to renew and upsell, ensuring customers achieve their goals and derive maximum value from Bottomline solutions.
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