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Passenger Information Desk Specialist

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Northern Trains Limited
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 26000 - 30000 GBP Yearly GBP 26000.00 30000.00 YEAR
Job Description & How to Apply Below

Northern Trains Limited is seeking a dedicated Customer Service Assistant to join the Customer Information Point team. You’ll provide accurate travel information and real-time updates to passengers at our stations, helping with seat reservations and special requirements.

You’ll also support passenger assistance on the station and coordinate with station staff to ensure a high level of customer care and service.

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