More jobs:
Senior Customer Resolution Lead
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-08-22
Listing for:
Angel Advance
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Angel Advance is seeking a Customer Resolution Team Leader to manage two specialist teams:
Customer Review and Customer Resolution. You will supervise Advisors and Support Officers, set objectives, and ensure operations comply with FCA regulations and Consumer Duty.
The role focuses on delivering fair, sustainable outcomes for customers, driving KPIs, coordinating recruitment and training, and collaborating with Compliance to implement improvements across complex journeys.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×