Customer Service Administrator

Location: Gildersome

Customer Service Assistant – Join a Friendly Team in Morley! 🎧💬

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Location:

Morley, LS27
💷 Pay: £12.75 per hour
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Hours:

Monday to Friday, 9am – 5pm
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Contract:

Temporary (with potential to go permanent!)

Are you a problem-solver with a knack for delivering top-notch customer service? Do you thrive in a fast-paced, friendly environment? If so, we’ve got just the role for you!

A leading manufacturer in Morley is on the hunt for a Customer Service Assistant to step in for holiday and maternity cover. This is a fantastic opportunity to get your foot in the door with a business that values teamwork and efficiency.

🔥 What You’ll Be Doing:

📧 60% inbox-based – Responding to customer queries via a bespoke email system
📞 40% phone-based – Speaking with businesses and end customers to resolve issues
🔎 Investigating and resolving delivery mishaps (wrong items, missing parts, etc.)
🤝 Working closely with a tight-knit team of five in a friendly open-plan office

✅ What You Need to Succeed:

✅ Exceptional communication skills – both written and verbal
✅ A professional & friendly phone manner – you’ll be a key contact for customers
✅ Attention to detail – accuracy is key when handling customer queries
✅ A proactive, problem-solving mindset – finding solutions is what you do best!

🎁 Why You’ll Love It Here:

✔️ Supportive, welcoming team
✔️ Office-based role in a great location
✔️ Potential for a permanent position

Don’t let this opportunity slip away! Apply now to be part of this fantastic team. We’re shortlisting immediately, so don’t wait!

📞 Call us on (phone number removed) or check out our website for more details for more details