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Frontline Community Hub Customer Care Specialist
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-08-30
Listing for:
Leeds City Council
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Leeds City Council is hiring a Customer Services Officer to deliver frontline customer support across its Community Hubs and Libraries. You will take ownership of enquiries, provide a courteous service, and work in a rostered, location-flexible environment across Leeds.
The role requires resilient, people-focused individuals who can adapt to changing service delivery and uphold council standards while guiding residents to the right channels and colleagues for complex cases.
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