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Hybrid Customer Onboarding & Success Lead

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Pharmacy2U | Certified B Corp
Full Time position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 35000 GBP Yearly GBP 30000.00 35000.00 YEAR
Job Description & How to Apply Below

Pharmacy2U is seeking a Customer Success Lead to oversee end-to-end onboarding for clinics and clients, ensuring timely delivery and a high standard of service. The role sits in a busy, patient-centric online pharmacy environment in Leeds with hybrid office days.

You will coordinate onboarding workflows, maintain trackers, and act as the main point of contact for onboarding queries, collaborating with internal teams and external partners.

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