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Help Desk Lead & Team Coach
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-09-08
Listing for:
CBRE Group, Inc.
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Management, Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
CBRE Group, Inc. is seeking a Lead Helpdesk to manage a small team of Helpdesk Advisors, ensuring accurate, timely processing of calls and ongoing training to deliver excellent customer service.
You will oversee scheduling, performance, and continuous improvements to optimise workflows and maintain strong client relationships. The role requires leadership, strong communication skills, and a proactive approach to adapt processes to evolving client needs while ensuring CBRE policies and safety
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