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Complaints Handler

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Candidate Source
Full Time position
Listed on 2026-10-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A growing business is looking for permanent Complaints Handler to join its new Complaints Operation team.

Staring mid-November, these hybrid roles are based from their new Leeds city centre offices, and offer excellent training and development opportunities within a growing, supportive business.

Benefits
Working hours are Monday-Friday, between the hours of 08:30-17:30 (40 hours per week. No weekends or evening shifts required.

We offer our permanent employees:
  • The opportunity to work within a fast-growing company with a clear mission and values that are actively lived every day
  • Hybrid working from our modern Leeds city centre office following the initial 6 weeks induction period onsite
  • Investment in training and development to support your career aspirations
  • Pension scheme
  • 33 Days annual holiday allowance (inclusive of Bank Holidays)
  • Employee Discounts and Cashback Schemes
  • Discounted Parking and local gym memberships
  • Onsite refreshments provided
As a Complaints Handler you will:
  • Work with a global, market-leading client within the Motor Finance sector
  • Investigate and resolve customer complaints relating to customer service and payment-related issues
  • Act as a brand ambassador for Square 4 and our end client, delivering a high standard of service at all times
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