End-to-End Complaints Specialist — Elevate Customer Experience
Listed on 2026-10-21
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Customer Service/HelpDesk
Retail Associate/ Customer Service, CRM Systems & Management
HSBC Group is seeking a Complaints Handler (GCB
7) to join our Chief Operating Office in Leeds. You will manage customer complaints end-to-end, applying sound judgement to reach fair outcomes and resolve issues swiftly.
The role involves escalating where necessary and driving improvements by identifying root causes. Strong written communication, a confident telephone manner, and the ability to work well under pressure are essential.
We are looking to fill the End-to-End Complaints Specialist — Elevate Customer Experience position at HSBC Group in Leeds, England, United Kingdom.
The End-to-End Complaints Specialist — Elevate Customer Experience role at HSBC Group is now open for applications in Leeds, England, United Kingdom.
Join us at HSBC Group as our next End-to-End Complaints Specialist — Elevate Customer Experience in Leeds, England, United Kingdom.
We are currently recruiting a End-to-End Complaints Specialist — Elevate Customer Experience for our team in Leeds, England, United Kingdom.
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