Hybrid Customer Care Specialist – Complaints & Outcomes
Listed on 2026-10-25
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual, Client Relationship Management
Novuna Consumer Finance in Leeds is seeking a Customer Care professional to deliver exceptional service, build trust, and ensure fair outcomes for customers. You will handle inquiries with empathy and maintain high standards across interactions.
You'll investigate and resolve complaints and merchandise claims, including Section 75 matters, and identify trends to support continuous improvement. Hybrid working, a generous bonus scheme, and wellbeing benefits accompany the role.
Are you ready to take on the Hybrid Customer Care Specialist – Complaints & Outcomes role at Novuna?
Consider building your career as a Hybrid Customer Care Specialist – Complaints & Outcomes at Novuna.
The Hybrid Customer Care Specialist – Complaints & Outcomes position in the Management & Operations, Sales field is open for applications.
We have an opening for a Hybrid Customer Care Specialist – Complaints & Outcomes in Leeds, England, United Kingdom within Management & Operations, Sales.
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