Hybrid Customer Experience Advisor | Wellbeing

Novuna is seeking a Customer Experience Advisor to act as the primary contact for customers via phone and email, helping them understand payment options and arranging feasible plans. The role includes working 37 hours per week in a hybrid contact centre, with interviews scheduled in December 2026 and a start date in January 2027.

You will build product knowledge, support customers through financial challenges, and collaborate with colleagues to ensure fair outcomes while maintaining a friendly,

The Hybrid Customer Experience Advisor | Bonus & Wellbeing position in the Management & Operations, Sales field is open for applications.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Customer Experience Advisor | Bonus & Wellbeing role in the description above.

We appreciate your interest in this position.