Case Manager

Overview

At Medical Protection Society (MPS), we’re the trusted partner that protects the careers, reputations and livelihoods of healthcare professionals. As the leading protection organisation for clinical professionals, we’re dedicated to safeguarding their careers, reputations and financial security when it matters most. We're looking for individuals to join our experienced and supportive Case Management teams, and have both Medical and Dental Case Manager roles available.

As a Case Manager, you’ll play a vital role in supporting doctors, dentists and other clinical professionals as they navigate complex medico/dento-legal challenges with skill and compassion. You’ll be the initial point of contact on our advice line, manage your own caseload, provide calm and confident guidance, and help our members achieve fair and timely outcomes, ensuring they feel supported, secure and empowered every step of the way.

These roles sit within experienced and dedicated teams, renowned for providing expert support to our members during challenging times. We are looking for passionate and proactive individuals who thrive in a fast-paced environment, love problem-solving and want to make a real difference. Every day you’ll combine empathy, professionalism and expert judgement in an interesting, stimulating and rewarding role.

• Be the initial point of contact on our advice line
• Manage your own caseload
• Provide calm and confident guidance to members
• Help our members achieve fair and timely outcomes
• Support doctors, dentists and other clinical professionals as they navigate complex medico/dento-legal challenges
• Join experienced and dedicated teams renowned for providing expert support during challenging times