Lead Product Designer

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Virgin Active are committed to changing people's lives for the better through wellness. Our team delivers a unique leisure and relaxation experience throughout all our clubs, ensuring the highest brand standards and a world‑class member experience.

• Lead and elevate the design practice by defining standards, rituals, tools and ways of working.
• Set the vision for exceptional member experience across the digital ecosystem.
• Own the strategy and direction of the design system to scale quality and consistency globally.
• Balance leadership with hands‑on craft, using Figma to set the bar for clarity, simplicity and coherence.
• Define experience vision and design principles across core journeys to ensure unified, intuitive experiences.
• Ensure the Virgin Active brand is expressed consistently and recognisably across markets.
• Use research, insight and behavioural understanding to guide design direction.
• Mentor and develop designers to build capability, craft and progression.
• Shape feedback loops and rituals that protect quality and focus.
• Partner with Product, Engineering and Brand to create feasible, scalable, high‑quality solutions.
• Communicate direction and rationale clearly to senior stakeholders to support confident decision making.
• Support delivery through prototyping, validation and iteration beyond launch.

• Deep experience leading design for consumer digital products at scale, with a portfolio showing systems thinking and behaviour change.
• Experience guiding and elevating the craft of other designers while remaining highly skilled hands‑on.
• Ability to evolve and scale a design system as a core product asset for alignment and delivery efficiency.
• Strong capability in interaction, visual and systems design, with consistently high standards for clarity and detail.
• Strong capability in research insight, behavioural understanding and shaping confident design direction.
• High proficiency with Figma and contemporary design tools, plus comfort exploring with AI and emerging tech.
• Ability to create clarity in complex spaces and frame direction across Product, Engineering, Research and Brand.
• Skilled stakeholder communicator with influence at senior levels.
• Thrives in ambiguity, drives alignment and momentum, and models excellence in craft and culture.
• 25 days (excluding bank holidays) annual leave, plus a Celebration Day.
• Scottish Widows Pension with matching contributions up to 5%.
• Complimentary Virgin Active membership for you and a buddy.
• Private Dental and Healthcare Insurance.
• Life Assurance 4x your salary.
• Discounts across Virgin Active – including guest passes and 50% off PT sessions.
• Access to Virgin Family discounts across Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI club branches.
• Salary Finance support for loans and savings plans.
• BUPA employer assistance programme – 4 free counselling sessions.
• Partnering with Dexters for complimentary corporate letting services.
• Access to ePoints for online retailer discounts.
• VA Academy course discounts.

Mid‑Senior level

Full‑time

Product Management

Wellness and Fitness Services