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Senior Service Designer — Hybrid CX for Inclusion & Impact
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-08-01
Listing for:
Leeds Building Society
Full Time
position Listed on 2026-08-01
Job specializations:
-
Design & Architecture
UI/UX Design, Digital Media & Production
Job Description & How to Apply Below
Leeds Building Society is seeking a Senior Service Designer to shape end-to-end customer experiences across digital, branch and contact centre environments. You will turn CX strategy into practical, testable designs, balancing member needs with colleague experience and operational realities.
The role requires driving inclusive, accessible services with strong stakeholder storytelling and facilitation across cross-functional teams. Hybrid working with two office days per week is offered.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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