Student Wellbeing Advisor

Student Wellbeing Advisor

Met Film School is one of the largest film schools in Europe, running undergraduate and postgraduate programmes across our London, Leeds and Berlin campuses as well as a portfolio of non-accredited courses. Our mission is to inspire a new generation of creative screen professionals and our educational philosophy is defined by the unique and multiple ways in which we bring education and industry together through pedagogy, production and partnerships.

As Student Wellbeing Advisor, you will serve as a crucial point of contact for students navigating various personal challenges. You will offer support, facilitate access to essential services, and maintain strong connections with external agencies.

• Providing pastoral support to students facing various challenges, including mental health issues, financial hardships, and social difficulties.
• Managing a caseload of students, conducting both online and face-to-face pastoral sessions, and staffing drop‑in services.
• Maintaining accurate records of student interactions, referrals, and outcomes in compliance with data protection regulations.
• Assessing and triaging student cases, escalating concerns when necessary, and collaborating closely with academic and campus teams.
• Proactively informing students about available support services within the university and contributing to the delivery of wellbeing interventions and workshops.

• A good standard of general education and an understanding of the role of Student Wellbeing services in higher education.
• Experience working with young adults and a broad knowledge of common challenges within this demographic.
• An empathetic and inclusive approach, with strong administration and communication skills.
• The ability to work both independently and collaboratively, exhibiting resilience in managing a demanding workload.
• Comfort in liaising with internal colleagues and external agencies.
• Proficiency in Microsoft Office applications.