Apprentice Student Support Coordinator; Level 3

About The Role

18‑month fixed‑term apprenticeship;
Level 3 apprenticeship rates:
Under 18 years – £16,012 per annum; 18‑20 years – £21,510 per annum; 21+ years – £24,520 per annum.

Leeds City College offers an opportunity for an Apprentice Student Support Coordinator (Level
3) to work in the Student Support team, closely collaborating with curriculum staff, coaching tutors, and the Student Support Coordinator across Music and Performance Production.

This is a hands‑on role providing direct student support, delivering early help through drop‑in sessions, maintaining safeguarding records, and working closely with staff and external agencies to ensure learners are safe, supported, and able to succeed.

Apprentice training includes a Level 3 Safeguarding Officer qualification, as well as training as a Designated Safeguarding Officer, First Aider, and Mental Health First Aider.

• Support the Student Support team in promoting wellbeing and safeguarding learners across the college.
• Act as a first point of contact, providing drop‑in support, guidance and signposting for students.
• Assist with identifying, tracking and monitoring student needs, attendance and support plans.
• Maintain accurate safeguarding and support records using systems such as CPOMS and MIS, and contribute to casework under supervision.
• Work collaboratively with staff and external agencies, supporting meetings, transitions and safeguarding processes whilst engaging in apprenticeship training and development.

• Committed to supporting the wellbeing and safety of young people and vulnerable adults.
• Level 2 English and Maths at grade C/grade 4 minimum.
• Interested in safeguarding, pastoral care and supporting learners with additional needs, with strong empathy and relationship‑building skills.
• Organised and detail‑focused, with confidence using IT systems for accurate record‑keeping and reporting.
• Team‑focused and calm under pressure, committed to equality, inclusion and maintaining a safe learning environment. Interest in creative arts desirable but not essential.

• Annual leave: 44 days plus bank holidays for curriculum and management; 39 days plus bank holidays for curriculum support and business support.
• Pension schemes with generous employer contributions – Teachers’ Pension Scheme, Local Government Pension Scheme, People’s Pension Scheme.
• CPD opportunities – an annual staff conference and two additional staff development days.
• Qualifications – PGCE, apprenticeships, leadership and management courses.
• Employee wellbeing initiatives – family‑friendly policies, discounts on onsite spa and gym.
• Travel and commuting – discounted travel with Metro card, Northern Rail, First Bus, Arriva Bus and cycle‑to‑work schemes.
• Flexible and hybrid working opportunities – speak with the recruiting manager for details.

Leeds City College is one of the largest further education institutions in the country and a major provider of apprenticeships regionally. We offer a vibrant and diverse learning environment and are committed to lifelong learning, investing in staff through training and professional development.

At Luminate Education Group we are committed to safeguarding and welfare of all students. All successful applicants must complete mandatory pre‑employment checks, including an enhanced DBS check and must provide two satisfactory references.

Our commitment to Equality, Diversity and Inclusion (EDI) is central to our values. Recruitment processes are designed to ensure equal opportunities, remove bias and promote a diverse talent pool.

We do not accept unsolicited CVs and applications from agencies and will not be liable for any fee for speculative agency applications that have not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.