Student Relations Officer

Closing Date: 26/07/2026

Working Hours:

37

City/Town:
Leeds

Job Category:
Student Support

Group Member:
Leeds City College

Campus:
Printworks Campus

• Annual leave:
  Curriculum and Management – 44 days plus bank holidays
• Annual leave:
  Curriculum support and business support – 39 days plus bank holidays
• Pension schemes:
  Teachers’ Pension Scheme, Local Government Pension Scheme, People’s Pension Scheme
• CPD opportunities:
  Annual staff conference plus 2 staff development days, qualifications including PGCE, Apprenticeships, Leadership and Management courses
• Employee wellbeing initiatives:
  Family Friendly Policies; discounted onsite spa (Printworks) and gym (Park Lane)
• Travel and commuting:
  Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes
• Flexible and hybrid working opportunities:
  Please speak to the recruiting manager regarding flexible opportunities as these differ between roles

The role of the Student Relations Officer is a diverse and interesting one. Working across all seven Schools at the Printworks Campus (including Temple Newsam Home Farm), the postholder will support students to achieve challenging attendance targets, their academic aims and progression goals while engaging in enrichment activities that add to their skills and prepare them for further study, apprenticeships and careers.

The role demands a flexible, responsive approach so that the student experience is fresh, challenging and relevant. Typical duties include meeting and greeting students, ensuring our high expectations for behaviour are upheld and acting as a key point of contact for students, parents/carers, visitors and colleagues.

Working with students on a 1:1 basis, in small groups and in larger groups to deliver pastoral support, key campaigns and initiatives is another key feature of the role.

This is a reduced‑year role, based on 38 weeks, pro‑rata. The pro‑rata salary is £23,289.89 with progression to £23,876.69.

Shortlisting will take place the week of 31/07/2026, with interviews and selection activities planned for 21/08/2026.

Work across Printworks Campus to ensure students are welcomed into a safe, friendly and supportive environment, collaborating with internal and external colleagues to support everyone to achieve their potential.

Develop effective professional relationships with students, staff and the wider community to achieve inclusion, participation and development and ensure excellent levels of student satisfaction.

Tailor support to meet the needs of individual students in academic and pastoral environments and identify opportunities to share best practice across campus.

You will be student‑focused, with a restorative approach and a commitment to providing a positive and supportive environment in which students can learn and develop.

You will have excellent communication skills, with the ability to analyse and resolve problems quickly and effectively, using reasoning and negotiation skills to defuse challenging situations.

You will have the ability to work flexibly and collaboratively as part of a busy, diverse results‑focused team and will enjoy achieving challenging targets and supporting others along the way.

In addition, you will contribute to the development and use of a range of monitoring and reporting tasks.

Leeds City College is one of the largest further education institutions in the country and one of the biggest providers of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life‑changing. Leeds City College’s values put students first and are at the heart of everything the college does.

We are committed to lifelong learning and investing in our staff. You will have access to a broad variety of training and professional development designed to help you continually develop and grow.

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. All successful applicants will be required to complete mandatory pre‑employment…