Water Assurance & Improvements Lead

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year.

We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

Our Assurance and Improvements team within Water Production are a key part of how we plan to meet the changing expectations of customers and regulators, working closely with operational teams to support them delivering improvements consistently across Yorkshire’s Water Treatment Works.

• Be a point of contact for the department to obtain meaningful data in a consistent format which identifies performance in full and aligns with PEX processes.
• Review and provide data to various sources that will assist in sustainable improvements in both performance and compliance supporting AGM and Clean Water projects.
• Provide consistent interpretation of data and present it in a way that is easily understood by the business.
• Support Performance Commitment processes and annual reporting requirements of UPO.
• Support in Root Cause Analysis data review, lessons learnt and sharing of Best Practice.
• Utilising subject matter experts, support with reviewing and identifying common themes in failures (H&S/Environmental/Water Quality) and share this learning across Water Production.
• Support Water Production with ongoing training and development requirements, developing templates, guides and training materials as well as liaising with the Academy.
• Lead initiatives to enhance the policies, procedures and business processes within Water Production utilising subject matter experts in Process Safety, Chemicals, Pressure vessels, Reservoir Safety and Seasonal Readiness.
• Completion of onsite audits to gain operational insight.
• Coordinate the reviewing of IMS operational procedures with subject matter experts.
• Facilitate process improvement workshops and forums.
• Support with develop and assure consistency and accuracy of process documentation and adherence.
• Identify new and innovative ways of working which lead to improved performance of Water Production.
• Work as part of the team to deliver excellent performance by understanding how their individual performance links into achieving the team’s wider objectives.
• Drive excellent standards and performance in Health, Safety and Environmental compliance.
• Demonstrate relentless drive, energy and determination to deliver sustainable out performance for YW that rigorously achieves our vision.

• An understanding of Clean Water Operations.
• Experience of working with large volumes of data.
• Excellent understanding with using Excel.
• Strong health and safety knowledge, experience, and skills.
• Excellent organisational skills with the ability to manage your own workload effectively.
• Good communication skills, both written and verbal.
• A people person who is able to engage effectively at all levels.
• Strong cross departmental team working skills.
• Great liaison and coordination abilities.
• A full, valid driving license.

• Analytical skills with the ability to interpret data and identify trends.
• Experience of SAP/AGM.
• Understanding of Power BI.
• The ability to influence and drive improvements through effective communication.
• Experience of supporting and embedding change.
• Ability to work under pressure to challenging deadlines.

Location: Hybrid working – mixture of home and Leeds based with site visits across Yorkshire.

Work type: Permanent. 37 hours per week, Monday – Friday.

We have an exciting opportunity for a Water Assurance & Improvements Lead to join the Water Production at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

Closing Date – 23rd July