Junior Support Engineer

Junior Remote Support Engineer (Electro-Mechanical) Watford, Hertfordshire (Office Based – Monday to Friday) Salary:
Up to £47,000  Benefits Join an expanding technical support team Our client is investing heavily in the growth of its UK engineering operation and is looking for several Junior Remote Support Engineers to join a newly created technical support team based at its Watford Head Office. This is an excellent opportunity for engineers with a solid mechanical and electrical background who are looking to develop their careers within a highly technical environment supporting sophisticated automated equipment.

You’ll receive ongoing training and work alongside experienced engineers while developing your skills across mechanical, electrical and software diagnostics.

The Role You’ll provide first and second-line technical support to engineers working in the field, assisting with diagnostics, troubleshooting and technical problem resolution.

Responsibilities include:

Supporting field engineers with technical fault diagnosis Investigating mechanical, electrical and software issues Assisting with remote troubleshooting and machine diagnostics Escalating more complex technical issues where appropriate Logging technical information accurately Working closely with engineering and operations teams Continuously developing your product and technical knowledge About You You’ll be an enthusiastic engineer who enjoys solving problems and learning new technology. You’ll ideally have:
Mechanical engineering knowledge Electrical fault-finding skills Basic understanding of IT systems and software Strong communication skills Analytical and logical thinking A positive, team-focused attitude Desire to build a long-term engineering career Experience from any of the following backgrounds would be welcomed:
Field Service Engineering Electrical Engineering Mechanical Engineering Maintenance Engineering Mechatronics Manufacturing Automation Industrial Equipment Technical Support Plant Engineering Electro-Mechanical Assembly Whether you’re currently working in the field or looking to transition into a more office-based technical support role, this is an excellent opportunity to develop your career within a growing engineering business. What’s on Offer Salary up to £47,000 Full product training Excellent career progression opportunities Work with cutting-edge electro-mechanical technology Supportive and collaborative engineering team Long-term career stability

Location:

Watford (office based, Monday-Friday)