Casino Promo Ops Associate

Responsibilities

• Responsible for the end to end administrative delivery of Casino promotions to market.
  Collaborate with cross-functional teams, including CRM, VIP, and others, to ensure best
  in class offers.
• Play a key role within the Casino team in maintaining a promotional schedule that
  engages and excites customers.
• Develop bonus templates and build expertise in the promotional tools available within
  the Casino function.
• Contribute to the creation of a promotional playbook aligned with business goals and
  KPIs.
• Support analysis of promotional performance by leveraging existing reports and
  partnering with BI teams for deeper insights when required.
• Liaise with multiple departments to ensure all promotional content across on-site and in
  - app channels are accurate and up to date.
• Partner with cross-functional teams to implement multivariate and A/B testing across
  promotions where applicable.

• Bachelor’s degree or equivalent relevant work experience.
• Strong attention to detail and excellent organizational skills.
• Highly motivated, ambitious, and eager to develop a career within iGaming.
• Experience in online or retail casino environments preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong work ethic with a high level of accountability; works efficiently and drives results
  individually and within a team.
• Ability to collaborate effectively across levels, functions, cultures, and geographies to
  achieve shared goals.
• Excellent written and verbal communication skills, with the ability to adapt across various
  communication settings.
• Demonstrates creativity and brings forward innovative ideas.
• Proactive mindset with the ability to take initiative and learn quickly.
• Flexibility to work evenings and weekends during peak periods of the sports calendar.