Credit Control Lead

Location:

Berkshire
Type:
Permanent
Salary: £40,000 - £45,000 Per Annum (Plus Benefits)

Orka Financial are working with a rapidly growing business based in Maidenhead to recruit a Credit Control Lead. The key aspects of the role will be to oversee the accounts receivable function while delivering ongoing improvements in cash collection, debtor risk management, and customer engagement. The role blends hands-on operational ownership with the opportunity to influence and enhance credit control processes as the business continues its strong growth.

• Lead and manage day-to-day credit control activities to ensure timely collection of invoices.
• Monitor debtor balances, manage credit risk, and maintain accurate, up-to-date customer account records.
• Allocate customer receipts accurately and promptly within the Business Central customer ledger.
• Respond efficiently to customer queries and requests received through the credit control inbox.
• Work collaboratively with the wider business to resolve complex or disputed accounts and unlock aged debt.
• Provide regular reporting and insights on debtor performance, ageing, and risk exposure.
• Support process improvements to enhance efficiency, visibility, and control across the AR and cash collection cycle.
• Provide guidance and mentoring to team members and support short-term resourcing as needed.

• Proven experience in credit control or accounts receivable, ideally within a high-volume or fast-growing environment.
• Strong understanding of debtor management, credit risk assessment, and cash allocation processes.
• Proficiency in Microsoft Dynamics 365 Business Central (or similar ERP systems) is essential.
• Excellent attention to detail and accuracy in managing customer ledgers and allocations.
• Strong communication and negotiation skills, with the ability to manage customer relationships effectively.
• Analytical mindset with the ability to interpret data and identify trends or risks.
• Collaborative approach, able to work effectively with finance and operational teams.

Salary: £40,000-£45,000 DOE, + hybrid working and further benefits.