Senior Credit Controller

* Collection of overdue invoices.
* Chasing overdue debts by telephone / e-mail / letter.
* Arranging promise to pays with debtors by call i.e. name of the person and expected date for the payment to arrive
* Working as part of a team to produce the best results as part of the Credit Control Dept.
* Prioritize allocated tasks to provide the optimum service, Adhere to company standards in order to present a professional image to all stakeholders and escalate debts according to the credit policy through to legal.
* Monitoring/Escalation of accounts.
* Ensuring debtor day and cash targets are achieved, query resolution is made in a timely manner and delinquent debtors are escalated through the Senior Receivables Manager/ Senior Credit Controller for litigation.
* Build relationships with internal stakeholders to ensure that we deliver the best possible service to all account holders.
* Oversees the Direct Debt run on People Soft.
* Complete and own the credit note provision monthly.
* Responsible for monthly input of LOVs into the billing system
* Clearing daily error report alongside other billing team members via a rota system.
* Ownership of a group of complex clients to provide monthly bespoke billing analysis.
* Deal with the more complex billing inquiries.
* Raising of manual bills and credit notes requested by the business.
* To provide a high level of customer service (internal or external customers).
* Keeps manager/key stake holders fully updated with work carried out.
* Independently manages and own allocated tasks and deliverables.
* Delivers tasks and deliverables within set deadline.
* Adds relevant and perceptive insights and observations to weekly reports/meetings.
* Takes ownership of issues ensuring first touch resolution where possible.
* Leads processes as delegated by their manager
** Additional support:
** At Trans Union, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process.

Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting
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