Billing & Revenue Assistant

We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose‑led. So although the world is fast‑moving and rapidly changing, we see it as a place where everyone can thrive.

We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too.

For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It’s energetic, fast‑moving and there’s always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what’s next will ensure you thrive too.

As one of the largest full‑service global law practices, our support team plays a fundamental role in delivering a professional client service for both our UK and international offices. Adding value and supporting our stakeholders is the key to the success of our teams. If you thrive on being challenged and enjoy working in a highly motivated team, have a can‑do approach with good communication skills, we look forward to meeting you.

The role of the Billing and Revenue Assistant is to successfully bill in line with the Client’s billing protocols. The Billing Assistant will be the designated Subject Matter Expert (SME) in relation to the client’s billing requirements and Practice Group management. You will be required to work closely with the e‑billing teams, wider finance teams and BTK’s to provide a seamless and ‘right first time’ billing experience for our clients.

You will undertake regular WIP reviews with your fee earners each month to ensure prompt billing and strict financial hygiene. You will also help to support the strategic growth and development within the Business, looking at automation, reducing manual processes and resolving rejections. As a team member, you will be viewed as the lead biller and be confident in your delivery to support the firm’s continued success.

You will be confident, knowledgeable and assertive in a positive way when dealing with all stakeholders. As a senior member of the team you will also act as a buddy/mentor to team individuals supporting them on their growth and development.

• Matter management, ensuring fee earners time is closed before billing. Keeping WIP clean and relevant (write‑offs, transfers, BTK amends, etc.) ensuring ledger financial hygiene is maintained.
• Ownership of WIP and disbursement management within the aligned product group for assigned BTKs, obtaining all relevant data through WIP review meetings.
• End to end billing, ensuring bills are raised in line with client protocols, liaising with BTK’s on any bills which are not compliant with these protocols, and advising the correct process/procedure.
• Co‑ordination and resolution of e‑billing rejections.
• Collaboration with other support teams to enable and maintain a single point of contact for fee earners.
• Dealing with client queries on invoices and financial matters.
• Ownership of billing matters where we are instructing other LLP offices/EVSEL/Relationship firms, ensuring local offices are aligned to firm‑wide process.

• Act as a buddy/mentor to any junior colleagues supporting their growth and development, offering ad‑hoc training support where applicable.
• Providing guidance to fee earners, partners and Legal PAs on the firm’s financial processes and procedures relating to the billing process as well as building and managing relationships within finance.
• Take part in presentations, to enhance knowledge within the business to the client‑specific processes.
• Identification of process gaps or inefficiencies and the provision of training for legal teams on correct and improved matter protocols.