Credit Control Team Leader. LilyLifestyle

Credit Control Supervisor - Full Time, Permanent, based in East Leeds - Salary: £34,000

As the Credit Control Supervisor, you will take ownership of the credit control function, ensuring timely debt collection, accurate reporting, and effective team leadership.

• Supervise credit control activity – lead, support and develop a team of credit controllers
• Monitor customer accounts to ensure payments are received within agreed terms
• Review aged debt, prioritise collection and reduce overdue balances
• Resolve escalations, manage complex queries and disputes
• Assess credit of clients to the business, approve limits and support risk management
• Improve debt recovery processes and implement effective changes where needed
• Ensure accurate reconciliations and oversee payment reallocation
• Produce debtor reporting, deliver insights on overdue balances and cash forecasts
• Support month-end and audits and financial and compliance reports

• Strong credit control experience within a similar role
• Team leadership or supervisory experience
• Knowledge of credit management and debt recovery processes
• Strong communication and negotiation skills
• High accuracy and attention to detail
• Organisational ability and resilience
• Experience with Sage
• Understanding of UK credit regulations
• CICM or finance qualification would be highly beneficial but not essential

• Career development within a growing organisation
• Leadership responsibility with autonomy to shape processes
• Supportive working environment with a collaborative finance team
• Free parking