Accounts Receivable Specialist

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and , Intuit, Uber, Ryanair, Turkish Airlines, Descartes Ship Rush, Zip and Seat Geek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award‑winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards, including being ranked by the Financial Times as the #1 fastest‑growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commits itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

We are seeking a detail‑oriented and analytical Accounts Receivable Specialist to support our distribution operations. This role is responsible for ensuring the accuracy, completeness, and timeliness of financial reconciliation, settlement processing, partner reporting, and exception handling across distribution partners, cash application, and collections requirements.

The ideal candidate understands data, database logic, accounting reconciliations, settlement timing, ledger management, and cash conversion impacts. The role sits in Financial Operations and owns day‑to‑day settlement execution for a portfolio of distribution partners.

• Partner settlement cycle execution (daily/weekly/monthly): prepare partner settlement invoices/statements (premium, commissions, refunds/chargebacks, fees, adjustments) and validate completeness.
• Reconcile partner settlement files to internal subledger sources (Net Suite), Net Suite postings, and bank activity.
• Ensure consistent cutoffs and settlement calendars are followed.
• Break investigation and resolution: investigate short‑pays, missing remittances, unapplied cash, fee mismatches, timing differences, chargeback/refund disputes, and data defects; build clear break narratives: what happened, root cause, and proposed fix; route issues to the right owner (partner finance, internal Data Ops, Treasury, Product, Claims) with sufficient evidence to act; maintain documentation with aging and next actions.
• Cash application and collections support (partner net position): support accurate and timely cash application for partner remittances; assist in collections workflows for overdue partner balances, including documentation for escalations and partner communications.
• Controls, audit trail, and SOPs: execute defined controls for settlement accuracy (checklists, reconciliations, tie‑outs) and retain evidence; maintain and improve SOPs so recurring issues become systemised fixes.

• 2+ years in invoicing, settlements, reconciliations, AR/collections operations, revenue operations, or high‑volume finance operations.
• Demonstrated experience reconciling receivables (bank statements, invoices, part payments, ERP).
• Intermediate spreadsheet skills.
• Comfortable writing crisp communication and working directly with external counter parties.
• High standards for controls, accuracy, and audit trail discipline.

• Experience with chargebacks/refunds, payout cycles, multi‑currency settlement.
• Experience in insurance operations context (premium vs commission offsets, bordereau‑style reporting).

• Employee Stock Options – we want our people to share in our success, rewarding them with ownership for their contribution to a world‑class company.
• Work with like‑minded people who are passionate about what we’re doing and giving back. Our CG Gives programs enables us to become philanthropists through our peer recognition and rewards system.
• Social initiatives – opportunities to contribute to community impact and innovation.

Cover Genius promotes diversity and inclusivity. We do not tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.