Credit Controller

KEY RESPONSIBILITIES:

Collect outstanding debts within agreed terms

Achieve cash collection and debtor targets

Chase overdue invoices via phone and email

Maintain accurate records of collection activity

Work with stakeholders to manage key accounts

Identify payment issues and take corrective action

Resolve invoice disputes and support payment negotiations

Handle queries and manage client invoicing portals

Perform reconciliations and support cash postings

Manage credit notes and ensure contract compliance

Provide ad hoc reporting and support finance objectivesESSENTIAL

SKILLS & EXPERIENCE:

Background in a fast-paced, professional environment

Knowledge of credit control and sales ledger processes

Experience with credit control systems

Strong Excel and Word skills

Ability to manage workload and prioritise effectively

Confident dealing with clients and senior stakeholders

PERSON SPECIFICATION:

Strong communication and interpersonal skills

High attention to detail and accuracy

Proactive, organised, and self-motivated

Team player with a flexible approach

Confident building relationships across all levels

Able to identify and escalate risks when needed