Senior Investment Assistant

Business Unit

The team’s primary goal is to help UHNW clients preserve, grow and enhance their wealth. We provide support across a broad range of areas, including investments, strategy, planning and structuring, and lending. Built on technical excellence and integrity, the team is committed to delivering a holistic wealth management service. By drawing on the collective expertise of specialists across the team, we ensure that clients receive first‑class advice and tailored solutions aligned with their individual needs.

As a Senior Investment Assistant, you will serve as an experienced and pivotal member of the support team, bringing strong prior experience in a similar role within the wealth management or investment management industry.

You will provide high‑quality administrative support to Investment Managers, acting as a key contact for complex client, operational and stakeholder matters while helping to maintain excellent client service standards. You will also take responsibility for account openings, regulatory compliance, service quality and junior colleague development, while contributing to process improvements and representing the administration team in wider firm initiatives.

This role will be confident in providing oversight of escalated queries, colleague guidance, operational improvement and consistent adherence to best practice and industry standards.

• Act as the main point of contact for administrative queries, both internally and externally, related to the team’s clients.
• Maintain a thorough understanding of the clients managed by the team to provide high‑quality administrative services.
• Provide accurate and timely support with trading requirements, consistently meeting cut‑off times and ensuring all actions align with client objectives.
• Oversee the quality and quantity of administrative services provided to clients on behalf of the team, applying previous supervisory or oversight experience to maintain consistent standards.
• Act as the team’s account opening specialist, ensuring all account opening processes are executed with precision, efficiency, and in full compliance with regulatory and internal standards.
• Delegate day‑to‑day responsibilities amongst the investment support team, providing guidance on work allocation, output, professional development, and appropriate oversight of colleagues’ dealing‑related support activities.
• Escalate where required to the Team Support Manager, to ensure continuity and the smooth execution of daily operations.
• Build and maintain strong collaborative relationships with colleagues in other departments, particularly with teams such as Client Due Diligence, Data Team, Transfers, Treasury, etc., to ensure seamless cooperation and effective workflow.
• Serve as a reference point for resolving internal queries related to administrative processes and client matters.
• Actively participate in the FO Assistant Forum, contributing ideas and process improvements.
• Assist with the firm‑wide implementation of projects or systems related to the support function.
• Ensure all administrative processes comply with regulatory requirements and internal policies.
• Take on more complex work to establish yourself as a technical expert within the team.
• Deputise for the Regions Team Support Manager as required, attending key meetings, providing holiday cover, and ensuring timely communication of relevant updates across the team.

Our clients are at the forefront of everything we do, and we commit to ensuring we achieve good outcomes for them through embracing the New Consumer Duty. This is prevalent for all staff and in doing so, we expect staff to:

• Comply with the letter, spirit and expectations of applicable legal and regulatory requirements at all times.
• Adhere to LGT Wealth Management’s best practice with regard to conduct, culture and other general business compliance control procedures.

Adhere to the FCA Conduct Rules in addition to any Senior Manager and Certification Regime responsibilities.

• Generates new ideas/initiatives to ensure the effectiveness of the team;…