Civil Enforcement Officer

Hours: 37

Contract: permanent

Location: Civic hall

As a Civil Enforcement Officer you will be passionate about making a difference. Your day to day role will be to enforce parking restrictions through issuing penalty charge notices. Whilst patrolling your dedicated beat you will be a Council Ambassador helping members of the public with their general queries.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

As a Civil Enforcement Office, you will bring to the role:

• The ability to work alone.
• The ability to understand people’s reactions.
• Patience and the ability to remain calm in stressful situations.
• To be thorough and pay attention to detail.
• Excellent communication skills both written and verbal.

As our next Civil Enforcement Officer you’ll be the public face of parking services and a Council ambassador. It will be your role to enforce parking restrictions in a fair and consistent way, issuing Penalty Charge Notice as required. You will be allocated a daily beat in the Leeds district, to which you will patrol the streets and car parks, to check traffic regulations are being followed.

The majority of shifts will be patrol by foot in all weather; you may also be allocated a van or camera car to patrol.

The role is integral to our daytime team that works 4 out of 7 days. You will be given a 6 week rolling rota to follow and will work 9.15 hours between the hours of 7:30 & 20:00.

In addition to your annual salary you will be paid shift enhancements and weekend enhancements.

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further

Apply for this job online. Please complete the online application form.

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

If you have any queries or would like an informal chat about the role please contact Rebecca Ryder, Civil Enforcement Officer Call  or email parking.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria.

Ensure you are eligible before applying.

To assist in the day to day running, monitoring and control of the City’s on and off-street vehicle parking and assist in environmental enforcement. The postholder will be required to wear a uniform and always provide a high standard of customer service to members of the public.

• Patrol identified beats, inspecting parking, identifying contraventions, and issuing Penalty Charge Notices.
• Reporting environmental problems and issuing Fixed Penalty Notices for litter and dog fouling where appropriate.
• Operate CCTV equipment and issue Penalty Charge Notices via Bus Lane Enforcement and mobile CCTV (Camera Car).
• Operate and observe CCTV equipment in the multi-storey car park…