Appeals Officer

Location: Knowsthorpe Gate (Or any Leeds City Council building)

Are you looking to join a busy team that responds to appeals received after a Penalty Charge Notice is issued?

Are you looking for a new challenge? If the answer is yes, then we have an exciting role as an Appeals Officer within Parking Services for you.

We look forward to hearing from you.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions .

The Appeals team deals with all matters relating to parking legislation. To ensure appeals and notices are issued within the time frame set out by legislation.

The role is varied and you will be trained in all aspects of the process

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays.
• membership of the West Yorkshire Pension Fund with generous employer contributions.
• flexible and hybrid working arrangements subject to service requirements.
• a clear career pathway and continuing professional development opportunities.
• a range of staff benefits to help you boost your wellbeing and make your money go further.

Please complete the online application form.

If you have any queries or would like an informal chat about the role contact Karen Edwardes-Correya Call .

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria.

Ensure you are eligible before applying.

Job purpose:To provide administrative support to the Parking Services team.

• Possess the knowledge and experience of the procedures and legislation:
• Traffic Management Act 2004
• Transport Act 2000 bus lane contraventions (Penalty Charges, Adjudication and Enforcement) (England) Regulations 2005)
• Traffic Management Act 2004. The Civil Enforcement of Road Traffic Contraventions (Approved Devices, Charging Guidelines and General Provisions) (England) Regulations 2022.
• Recovery Process:
  Practice Direction - Traffic Enforcement. Practice Direction supplements CPR Part 75, to enable to process Penalty Charge Notice appeals/representations received.
• Review and analyse correspondence received by letter, email and webmail and to make decisions regarding the progression / cancellation of cases relating to penalty charge notices at various stages of the process, in line with the relevant legislation and Leeds City Council policies.
• Ability to investigate representations received at the Notice to Owner stage. Identify the precise location of the contravention in order to obtain the correct traffic order details relevant to the case.
• Possess the necessary skills and knowledge to review and comprehend Traffic Regulations Orders. Applying the skills to extract the relevant information (Schedule and Article) in order to make a decision on the required progression of the case.
• Collating documentation and evidence to be submitted to the Traffic Penalty Tribunal and providing statements, maps and site visit photographs.
• Have the ability to keep up to date with knowledge of new contraventions that are being enforced and new issuing methods, such as Automatic Number Plate Recognition and static enforcement cameras.
• Possess the required knowledge to…